Shipping & Delivery

  • Q: How long does delivery take?
  • A: Standard delivery takes 5–10 business days. Express shipping available at checkout.
  • Q: Do you ship internationally?
  • A: Yes — UK, EU, and US. Costs calculated at checkout.
  • Q: How can I track my order?
  • A: You'll receive a tracking number by email once dispatched.
  • Q: What is your return policy?
  • A: 30-day returns, original condition and packaging required.
  • Q: How long do refunds take?
  • A: 5–7 business days after we receive the item.
  • Q: What if my item arrives damaged?
  • A: Contact us within 48 hours with photos — we'll replace or refund.
  • Q: Do products come with a warranty?
  • A: Minimum 12 months, up to 24 months on some products.
  • Q: How do I make a warranty claim?
  • A: Contact support with your order number and issue description

Payments

  • Q: What payment methods do you accept?
  • A: Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay.
  • Q: Is my payment info secure?
  • A: Yes — all transactions are encrypted. We don't store card details.
  • Q: Compatible with iOS and Android?
  • A: Most accessories are — check individual product pages.
  • Q: Do smart devices work with Alexa/Google Home?
  • A: Many do — look for compatibility icons on product pages.
  • Q: Are chargers MagSafe compatible?
  • A: MagSafe models are clearly labelled. Standard Qi also available.